Privacy Policy
Last updated: 3 November 2026
Who we are
MyDental operates this website and booking service. This policy explains what personal data we collect, why, and the choices you have. If you have questions, contact us via our contact page.
Information we collect
- Account details — your name, email, and (optionally) phone when you register or book.
- Booking information — the services, dates, times, and location you request, and related notes.
- Communications — messages you send us and appointment-related emails we send you.
- Technical data — a secure session cookie to keep you signed in, plus basic server logs for security and reliability.
How we use it
- To create and manage your account and appointments.
- To send booking confirmations, reminders, and service-related notifications.
- To provide, secure, and improve the service.
- To comply with legal and record-keeping obligations.
Cookies
We use a single essential cookie to keep you signed in to your account. It is not used for advertising. Blocking it will prevent you from signing in.
Third parties
We share data only with providers that help us run the service, under appropriate safeguards:
- Email delivery (to send confirmations and reminders).
- Google Maps (to display our location on a map).
- Our hosting and payment providers, where applicable.
We do not sell your personal data.
Data retention
We keep your account and appointment records for as long as your account is active and as required for legal, accounting, or medical record-keeping purposes, then delete or anonymise them.
Your rights
Depending on your jurisdiction (including the EU/GDPR), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us via our contact page.
Changes
We may update this policy from time to time. The “last updated” date above reflects the latest version.